
Instasmile Reviews
Instasmile Reviews
Oh yea, you definitely broke them and are lying to try and get them fixed. LIAR!
They did nothing for me but took my payment and kept telling me they could not use the impressions I kept sending and then refused to give me my money back.
User's recommendation: Do not use them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis order was placed in March 2021 and an impressions kit was shipped via USPS on 15 March 2021. We requested natural teeth images and tried to call twice for a Welcome Call without success.
Each time an SMS and voicemail was sent. We heard nothing further until May 2022 at which point the order had expired as it was over 12 months old with no contact, or impressions received from the customer. Instasmile remained open throughout the pandemic, the incoming phone lines were closed due to remote working, however emails, and chat were available but nothing was received.
This forms part of the terms and conditions of the contract with Instasmile which are accepted at the point of sale. Any customer wishing to place a reorder in these circumstances can be given a loyalty discount so if this of interest we welcome the customer to contact us.
- Quick to take your money
- Poor customer service and refund response
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUpdate on order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerVeneers don’t fit for a second time and customer service is really bad
User's recommendation: Do not order from these guys. No matter how desperate you are.
- Take al your money for a product you cant use
- Dont fit
- Never answer emails
Missing return label
Terrible business
User's recommendation: Run run run elsewhere.
- Deceiving
- Poor shameful people
I am trying to place an order your website will not take any credit card I've tried 20
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- Worst customer service
- Waiting over 30 days for refund
- Not enough communication
You canceled my account
- Full of the s word
- Never respond
Customer Service
User's recommendation: Do Not Use This Product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrdered
- Would not help satisfy my needs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBasically they thieves I didn't even receive it
User's recommendation: Run right now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: They stole my money
They kept all my money.
User's recommendation: Stay away.
- Good idea
- I never recieve no product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey're trying to charge me for services I never used I never turned in no impression they just want to keep my money
User's recommendation: Go to Brighter Image.
- Clip on ok
- Dishonest business
- Stealing your money when you cancel
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You are rubbish
What??? The money grubbers at Aspen won't take your money? Gosh, I would believe that Martian invaders had landed on earth before I believed that!