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Instasmile - Dishonest
Instasmile - Dishonest
Instasmile - Dishonest
Dishonest, false advertisement. I did not get what was advertised and to top it off the veneers look like you have rabbit teeth. I spent 1000 dollars for a product that i will throw into the trash. Customer servise is about the worst. I am very disappointed. I do not recommend..
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2 comments
#1950349

I received the same, rabbit teeth for 1000 dollars please do not get INSTASMILE

#1775361

Hi there. Thank you for your review on your experience with us.

I am sorry to read you are unhappy and would love the chance to resolve any issues you are having. Please reach out to me at escalations@instasmile.com Kind regards Joanne Instasmile

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Featured
ID
#1700389 Review #1700389 is a subjective opinion of poster.
Product
Instasmile Veneer
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Most helpful review
Instasmile - Super angry! They won’t refund!
Instasmile - Super angry! They won’t refund!
I am so upset you have no idea! On September 16th 2018 I ordered classic upper veneers, I received my kit get the impression passed the impression. On October 12, 2018 I received the finished product. Upon opening the box I noticed the box was damaged creased and...
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20 comments
#1872877

Oh yea, you definitely broke them and are lying to try and get them fixed. LIAR!

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Featured
ID
#1380712 Review #1380712 is a subjective opinion of poster.
Location
Tampa, Florida
Product
Instasmile Veneer
Instasmile - I have been scammed over $500.00 for them
Instasmile - I have been scammed over $500.00 for them
Instasmile - I have been scammed over $500.00 for them
Instasmile - I have been scammed over $500.00 for them
Instasmile - I have been scammed over $500.00 for them
Instasmile - I have been scammed over $500.00 for them
I paid my down deposit of I to believe it was $150 I received my impressions I did my impressions but they told me that my impressions were not correct that I need to redo my impressions and then they would send me my veneers well I redid my impressions and they said...
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ID
#2444347 Review #2444347 is a subjective opinion of poster.
Location
Carrollton, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
WORST BEHAVIOR EVER -CON STOLE MY MONEY WORST BEHAVIOR EVER !! Sat in tears here because Michelle in your customer services team has just threatened me and abused me all because I complained about lack of help and support or call backs as promised. Basically told me...
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ID
#2442270 Review #2442270 is a subjective opinion of poster.
Product
Instasmile Veneer
Cons
  • Them all together
  • Svam
Loss
$77
Preferred solution
Full refund

Hassle about impressions

Instasmile - Hassle about impressions
They emailed me almost 1 week ago to tell me my impression was Rejected and someone would call me Within 3 days...never happened. Please I just wanted to get another sample putty as I understand what I did wrong.
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ID
#2416312 Review #2416312 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
o not trust them tI paid for uppers and lowers in late 2018. Received impression materials. Followed instructions and sent back to Instasmile.A couple of weeks later they informed me the impression was not usable. They sent me another impression kit. I repeated the...
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ID
#2408062 Review #2408062 is a subjective opinion of poster.
Location
Vero Beach, Florida
Loss
$350
Preferred solution
Deliver product or service ordered

Customer service

I need a refund didnt nothing happen i havent received my impressions or anything i just ordered lastnight i just would like to cancel payment and get my money back
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ID
#2396797 Review #2396797 is a subjective opinion of poster.
Location
Marietta, Georgia

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking my impression kit

Need tracking number please sent it to me its been a week since I placed my order
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ID
#2385683 Review #2385683 is a subjective opinion of poster.

Activation call

I need info about my order , no one has gotten back to me about my impression which I had mail back to you 3 weeks ago
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ID
#2385046 Review #2385046 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Refund

I need a refund I was unable to complete the impressions due to an unresolved illness

User's recommendation: Will recommend.

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ID
#2375919 Review #2375919 is a subjective opinion of poster.
Location
Glen Carbon, Illinois

Impression

No answer. What's going on
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ID
#2375288 Review #2375288 is a subjective opinion of poster.

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Returning Customer

I would like to purchase another bottom arch
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ID
#2357228 Review #2357228 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Preferred solution
Purchase another bottom arch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud company

I was browsing their web mind you I have no teeth just looking. Next thing I got a letter saying I was approved from genesis card services unknown to me it was linked to intasmile and got a cox of mouth pieces which I didn't order I sent them back. The I vet a bill for 1001.00 from this financial company. They are unwilling to cancel this bill This company is a scam hackers because after that Amazon count got ravkdf and Walmart. They did give me my money back. Beware Regina boone None

User's recommendation: Nomr.

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ID
#2347221 Review #2347221 is a subjective opinion of poster.
Pros
  • No prod
Cons
  • Svam
  • Overall defective product
Loss
$1001
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

I say terrible but to be terrible there would have to have been some kind of effort. There's none. The emails say the same.shit over and over. No phone option really. They have a bunch of numbers Nobody answers. I've never had a harder time trying to spend money than when I decided to try this *** *** em I'll take my money somewhere else

User's recommendation: Don't become one.

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ID
#2296204 Review #2296204 is a subjective opinion of poster.
Preferred solution
Figure out how to help customers

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Representative

Update by user Dec 09, 2020

Company fixed the issue and I have been provided with full refund.

Original review posted by user Nov 09, 2020
I have been trying to reach someone because in 1015/20 I spoke to representative and cancelled my order she gave me mailing address and I sent package back unopened. Since then Instasmile keeps taking money from my checking account. I have email led several times regarding this. I have tried to call the numbers given out by Instasmile online and no answer. Please help me with this issueGerldune RentzSharp 3305 Birch Circle 19808
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1 comment
#1955272

Call your bank and have them stop the charges!

Resolved
ID
#2273439 Review #2273439 is a subjective opinion of poster.
Product
Instasmile Platinum Veneer
Pros
  • Complicated for me
Cons
  • Never refunded
Loss
$145
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Way too expensive!

Way too expensive!do not buy unless you get a 50% discount.

User's recommendation: Do not buy unless you get a 50% discount.

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ID
#2263257 Review #2263257 is a subjective opinion of poster.
Cons
  • Gotten way too expensive
Loss
$300
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost mine

I lost my Instasmile veneers that I bought a couple of years ago. I was going to purchase another set but the price has gone up ridiculously! What happened to the affordable price!? Too bad so sad that they had to get greedy!!

User's recommendation: No too expensive!

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ID
#2263237 Review #2263237 is a subjective opinion of poster.
Product
Instasmile Platinum Veneer
Pros
  • Good idea
  • Great idea
Loss
$300
Preferred solution
Let the company propose a solution