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Instasmile
Reviews Chart
45.4K
CLAIMED LOSSES
199
TOTAL REVIEWS
99.5K
PAGE VIEWS
4
ISSUES RESOLVED
Dishonest
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Dishonest, false advertisement. I did not get what was advertised and to top it off the veneers look like you have rabbit teeth. I spent 1000 dollars for a product that i will throw into the trash. Customer servise is about the worst. I am very disappointed. I do not recommend..
2 comments
Featured
ID
Product
Instasmile Veneer
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
I am so upset you have no idea! On September 16th 2018 I ordered classic upper veneers, I received my kit get the impression passed the impression. On October 12, 2018 I received the finished product. Upon opening the box I noticed the box was damaged creased and...
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20 comments
Kitty
#1872877
Oh yea, you definitely broke them and are lying to try and get them fixed. LIAR!
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Featured
ID
Location
Tampa, Florida
Product
Instasmile Veneer
I paid my down deposit of I to believe it was $150 I received my impressions I did my impressions but they told me that my impressions were not correct that I need to redo my impressions and then they would send me my veneers well I redid my impressions and they said...
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ID
Location
Carrollton, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WORST BEHAVIOR EVER -CON STOLE MY MONEY WORST BEHAVIOR EVER !! Sat in tears here because Michelle in your customer services team has just threatened me and abused me all because I complained about lack of help and support or call backs as promised. Basically told me...
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ID
Product
Instasmile Veneer
Cons
- Them all together
- Svam
Loss
$77
Preferred solution
Full refund
Hassle about impressions
They emailed me almost 1 week ago to tell me my impression was Rejected and someone would call me Within 3 days...never happened. Please I just wanted to get another sample putty as I understand what I did wrong.
ID
Preferred solution
Deliver product or service ordered
o not trust them tI paid for uppers and lowers in late 2018. Received impression materials. Followed instructions and sent back to Instasmile.A couple of weeks later they informed me the impression was not usable. They sent me another impression kit. I repeated the...
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ID
Location
Vero Beach, Florida
Loss
$350
Preferred solution
Deliver product or service ordered
Customer service
I need a refund didnt nothing happen i havent received my impressions or anything i just ordered lastnight i just would like to cancel payment and get my money back
ID
Location
Marietta, Georgia
PissedConsumer.com fights for consumer rights
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking my impression kit
Need tracking number please sent it to me its been a week since I placed my order
ID
Activation call
I need info about my order , no one has gotten back to me about my impression which I had mail back to you 3 weeks ago
ID
Preferred solution
Deliver product or service ordered
Refund
I need a refund I was unable to complete the impressions due to an unresolved illness
User's recommendation: Will recommend.
ID
Location
Glen Carbon, Illinois
Impression
No answer. What's going on
ID
Companies Similar to Instasmile
Returning Customer
I would like to purchase another bottom arch
ID
Location
Stone Mountain, Georgia
Preferred solution
Purchase another bottom arch
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud company
I was browsing their web mind you I have no teeth just looking. Next thing I got a letter saying I was approved from genesis card services unknown to me it was linked to intasmile and got a cox of mouth pieces which I didn't order I sent them back. The I vet a bill for 1001.00 from this financial company. They are unwilling to cancel this bill This company is a scam hackers because after that Amazon count got ravkdf and Walmart. They did give me my money back. Beware Regina boone None
User's recommendation: Nomr.
ID
Pros
- No prod
Cons
- Svam
- Overall defective product
Loss
$1001
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
I say terrible but to be terrible there would have to have been some kind of effort. There's none. The emails say the same.shit over and over. No phone option really. They have a bunch of numbers Nobody answers. I've never had a harder time trying to spend money than when I decided to try this *** *** em I'll take my money somewhere else
User's recommendation: Don't become one.
ID
Preferred solution
Figure out how to help customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Representative
Update by user Dec 09, 2020
Company fixed the issue and I have been provided with full refund.
Original review posted by user Nov 09, 2020
I have been trying to reach someone because in 1015/20 I spoke to representative and cancelled my order she gave me mailing address and I sent package back unopened. Since then Instasmile keeps taking money from my checking account. I have email led several times regarding this. I have tried to call the numbers given out by Instasmile online and no answer. Please help me with this issueGerldune RentzSharp 3305 Birch Circle 19808
1 comment
Resolved
ID
Product
Instasmile Platinum Veneer
Pros
- Complicated for me
Cons
- Never refunded
Loss
$145
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWay too expensive!
Way too expensive!do not buy unless you get a 50% discount.
User's recommendation: Do not buy unless you get a 50% discount.
ID
Cons
- Gotten way too expensive
Loss
$300
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost mine
I lost my Instasmile veneers that I bought a couple of years ago. I was going to purchase another set but the price has gone up ridiculously! What happened to the affordable price!? Too bad so sad that they had to get greedy!!
User's recommendation: No too expensive!
ID
Product
Instasmile Platinum Veneer
Pros
- Good idea
- Great idea
Loss
$300
Preferred solution
Let the company propose a solution
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I received the same, rabbit teeth for 1000 dollars please do not get INSTASMILE
Hi there. Thank you for your review on your experience with us.
I am sorry to read you are unhappy and would love the chance to resolve any issues you are having. Please reach out to me at escalations@instasmile.com Kind regards Joanne Instasmile