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P***ed I didn't find them sooner

4.5
Details
Having lost a tooth in an accident i had to pay nearly £400 for one removable tooth. Then i discovered i could get a whole upper set and a bit of a makeover at the same time for practically the same price. Gutted! I don't wear my denture but love my Instasmile. Wish i done my research sooner...don't make the same mistake as me the company were lovely and I'm so happy with my new smile.
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ID
#1048553 Review #1048553 is a subjective opinion of poster.
Product
Instasmile Platinum Veneer
Reason of review
Good quality

Bad fitting

1.3
Details
We followed every instruction to the T. (Me and my partner both ordered a top set) Sent the impressions off and got the go ahead on both. They have come back....and are awful. They are so bulky they dont fit in my mouth...i physically cant close my lips over my mouth. And they dont cover my whole tooth to gum! Im so upset. I emailed customer services but they have ignored my complaint.
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ID
#1048042 Review #1048042 is a subjective opinion of poster.
Product
Instasmile Veneer
Reason of review
Bad quality
5.0
Details
I ordered my product in January of 2017. I received the impression kit in two days. I sent them back and got my product about 3 or 4 weeks later. The product fits and looks great and has helped with my confidence. I have just ordered the Platinum product because it is...
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ID
#1047485 Review #1047485 is a subjective opinion of poster.
Product
Instasmile Veneer
Pros
  • Product and service
Reason of review
Good customer service
5.0
Details
Was really sceptical given some mixed reviews, but went ahead and am absolutely delighted with my new smile! Thanks instasmile!!!!! I have some teeth missing and have yellowish teeth due to not brushing my teeth as a child. I have looked into dental treatments but I...
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3 comments
Anonymous
#1329752

My experience was the same, I was nervous but the lady I spoke to was lovely and talked me through the process. I love my veneers, so happy with the results.

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ID
#1047354 Review #1047354 is a subjective opinion of poster.
Product
Instasmile Veneer
Pros
  • Quality and price of instasmile
Reason of review
Good quality
1.0
Details
Don't waste your money. I've been waiting 5 months and still don't have my product and have been lied to all alone the way. I ordered in Oct 2016 uppers and bottoms, only to get the uppers and they were illfitting, and look like they belonged to someone elsel. I was...
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4 comments
Eligh
#1352585

Please contact me.. I am filing a class action law suit.. Lolabunny2326@gmail.com together we can stop this from happening to someone else

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ID
#1022508 Review #1022508 is a subjective opinion of poster.
Service
Instasmile Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
So after lots of research I chose instasmile for my teeth makeover. January 2017 I make a payment if £199 and wait for my impression kit, I watched the step by step guide over and over so I got it right. I send off my first impression which was refused as I had...
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3 comments
Eligh
#1352588

Please contact me if you are interested in participating in a class action lawsuit... Lolabunny2326@gmail.com.. I have a similar story to share with you

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ID
#1020283 Review #1020283 is a subjective opinion of poster.
Product
Instasmile Veneer
Reason of review
Bad quality
1.0
Details
Don't trust this company at all!! They are a scam and will take your money, not send you the veneers and REFUSE a refund! The only thing I received from them was their putty and two plastic molds...After several tries and them telling me my impresseions were No good...
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3 comments
Eligh
#1352590

There is no such thing as a charge back.. The company is lying to you.

I am starting a class action lawsuit.

Please contact me. Lolabunny@gmail.com

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ID
#1010119 Review #1010119 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Yes I purchase some snap On veneers feb 2017 I received them an they are crooked they refuses to give me my money back. I am going to seek some legal advice because this makes no sense. I too was robbed and thes dam people refuse to refund me my $$$ . How is someone is...
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2 comments
Eligh
#1352592

Instasmile is full of lies and they have been breaking US laws. I have the proof..

As well as their networth and minuscule $200 in their corporate account because they are hiding money.

Please contact me if you would like to be apart of a class action suit against them. Lolabunny2326@gmail.com

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ID
#1006656 Review #1006656 is a subjective opinion of poster.
Service
Instasmile Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Instasmile - Veneer Review
Instasmile - Veneer Review
Instasmile - Veneer Review
Robbed me of my money even tho I went into there store while they did my impression first lot cut my month sending lot looked I will upload a picture also you can not eat with these as you carnt shut your mouth didn't do anything to help .
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3 comments
Anonymous
#1502218

You type as if you’re retarded. Don’t post if you can’t communicate properly.

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ID
#1003184 Review #1003184 is a subjective opinion of poster.
Product
Instasmile Veneer
Reason of review
Bad quality
1.0
Details
One month ago I placed my order for getting the classic veneers. After a long process of taking the inpression, sending it back to them i finally got the product and i was shocked! The product had such a bad quality it looked so fake and was nowhere close to being fit...
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4 comments
Anonymous
#1354132

Incredible how over a year on the exact same story is being repeated. It has now hit the stage of the replied becoming copied and pasted! Complete scam of a company, customer service diabolical and a truly awful and unfit for purpose product.

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ID
#849419 Review #849419 is a subjective opinion of poster.
Location
Kilmarnock, East Ayrshire
Product
Instasmile Veneer
Reason of review
Damaged or defective
1.2
Details
#Do not buy from this people they are thieves . I purchased veeners as a gift . They send a kit for impressions yet they were unable to do the order , they sent the kit 3 times and were never able to do the order . They not only kept 2 kits returned to them , they...
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14 comments
Anonymous
#1424012

I paid them for classic upper arch they approved my impressions but then claimed I have to pay them $380 to upgrade to the Platinum saying I would be more suitable for platinum instead of classic which I find to be absurd now they've put my account on hold and won't budge unless I upgrade. I really had high hopes for this company and in fact saw others with several missing teeth some with four and five missing in a row and they've gotten the classic I think this is definitely a ploy to scam and strong hold customers into paying them extra for something you don't need I don't want the Platinum I've heard nothing good about the Platinum many say they're thicker and the fit sucks and compared to the classic the classic is better.

I want what I paid for and that's the classic model. Someone seriously needs to start class action suit and I'm gonna the one.

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ID
#833596 Review #833596 is a subjective opinion of poster.
Location
Hollywood, Florida
Product
Instasmile Veneer
Cons
  • Are thieves
Reason of review
They were not able to do the order , they kept the money
Loss
$479
Preferred solution
Full refund